- Free return within 30 days
- Shipping to Italy
- EU shipping
- Contact us
SoBuy guarantees a 1 month free return for no reason
You can decide to return, exchange the ordered item without any reason. If you wish to cancel your order, please contact us by email: firstname.lastname@example.org. Our customer service will manage the return within 1 business day.
We will give you a free collection service, the Corriere Bartolini will come to collect your package, what you need to do is just open your computer and confirm the time and place for the collection.
As soon as the item has been picked up, you can contact us again so that we can refund. To exercise the right of return, the product must be returned in its original intact state and possibly in its original packaging.
The right of return also does not limit the withdrawal rights provided by law and the user can use these rights without restrictions.
We offer free and fast shipping to all areas of Italy (excluding Vatican and San Marino)
On average, the products arrive 3-5 working days, on an island or in particularly difficult to reach areas (for example Livigno or Campione d'Italia) where an extra day or two will be needed.
We always use the DPD-BRT and UPS express courier. As soon as your order is ready to send, you will receive a tracking code and you can track your shipment directly on the web at any time:
We offer free and fast shipping throughout the European Union
Shipping costs depend on the country of delivery, the location and the categories of the items ordered.
For the estimated delivery speed, please view the map on the left
Delivery costs zone 1
( Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Monaco, Holland, Poland, Czech Republic, Slovakia) :
Delivery costs zone 2
(Bulgaria, Croatia, Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Romania, Slovenia, Spain, Sweden, Hungary)